Awaab’s Law Is Here: Achieving Swift, Evidenced Compliance and Better Living Standards with Fiixit

Swift, Evidenced Compliance and Better Living Standards

On 27th October 2025, the new era for social housing standards was announced.

Awaab’s Law is now part of the legislative framework for social landlords and it sets clear, non-negotiable timeframes for emergency response, investigation and repair, prioritising tenant health and safety.

The Landlord’s Challenge: Time, Transparency & Proof

However, this puts pressure and complexities on property managers and landlords. This is a new concept that compliance now requires not just action, but irrefutable proof of timely action.

Meeting The Mandate: Why Fiixit Was Built For This

Here at Fiixit, our mission is to make compliance and repairs simpler, faster and more transparent. We aim to foster positive experiences for all parties including tenants, landlords and tradespeople.

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Fiixit’s Four Pillars for Awaab’s Law Compliance

Pillar 1: The Unbreakable Audit Trail & Timestamping

Fiixit’s platform automatically logs key actions from requests, assignments and completions, providing the necessary evidence to prove adherence to the time limits set by the law.

Pillar 2: Unified Communication & Swift Action

Our platform also centralises communication between tenants, landlords and tradespeople. It cuts out delays from juggling different channels, ensuring tenants are instantly informed and tradespeople are quickly mobilised.

Pillar 3: Dashboard Oversight & Proactive Intervention

Fiixit’s dashboard has a portfolio level view. This smart viewing prevents tickets from being missed and helps managers make timely interventions for urgent or complex jobs.

Pillar 4: Evidence Readiness at Your Fingertips

Fiixit makes it easy to prepare for potential challenges or audits. The timestamped logs and quick PDF functionalities provide clear, authentic documentation of the entire repair journey.

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Compliance Made Effortless – Start Your Free Trial

Fiixit makes compliance stress-free and strengthens tenant relationships.

If you are a landlord or property manager, Fiixit is perfect for you. Improve and simplify your management of repairs and compliance when you choose us.

Start your 3 month free trial today or book a demo with our expert team.

About the Author
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James Smith

With 25 years of experience in the technology industry, James brings a proven track record in commercial stewardship and transforming financial systems, delivering streamlined and scalable solutions. Now focused on applying this expertise to drive innovation and efficiency in the property sector.

James Smith

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Contact us

If you're not quite ready to create an account and would like more information about how the Fiixit platform can transform your property repair and compliance process, please reach out to us.

With the development of the Fiixit platform, we’re looking to transform how landlords, tenants and tradespeople work together, removing some of the day-to-day headaches that comes with repairs and compliance management. We believe this will become an important part of the landlord toolkit, supporting them to efficiently manage their property portfolio and fostering positive tenant relationships.

Taj Sohal & James Smith
Experienced Landlord and Fiixit Co-Founders.

Fiixit has helped us in how we interact with tenants and landlords for booking and completing jobs. Good for the regular landlord to take control themselves in an easy-to-use manor. The Fiixit dashboard automatically updates landlords on job status, cutting down on the need for phone calls or emails. It’s efficient, well organised, and saves us a lot of time!

Sarah Brennan

Trade

Since March 2024, Fiixit has transformed how we manage landlord jobs. Each ticket includes all necessary details, making task management seamless. The chat feature ensures clear communication, while real-time updates keep everyone informed without constant follow-ups. It’s boosted our productivity, and we highly recommend it!

Samuel Martin

Trade

Fiixit app was a great way of tracking and recording issues that may have arisen when renting. As the first time renting outside of halls, this made the process simple when something needed doing. It helped show the progress and next steps provided by the landlord on what was going to happen. Lastly, it helps support communication between the landlord and tenants as everyone has access to any third-party contact details if required to get the issue resolved.

Charlotte West

Tenant

Using the Fiixit app was a great experience. During my time renting, it enabled us to be able to quickly report and receive responses for maintenance requests. It made communicating with the landlord and sharing information about when jobs were happening in the house very clear and easy. It was a great help assisting us to sort things quickly when they cropped up. And it was a helpful record of what was replaced and when. Highly recommend.

Rachel Mulgrew

Tenant

Fiixit has made the renting process really easy, with any problems that arise being dealt with quickly and openly. I love how clear the communication becomes when using the platform, from having a set time when contractors will be at the house to allowing the tenants being able to see when a problem has been raised. I would definitely recommend Fiixit to any landlord or tenant.

Joe McClellan

Tenant