Fiixit For Tenants

Supercharge the tenant experience by enabling them to report repairs and stay fully in synch on one platform. No more phone calls or Whats App chasing. Provide a great service to tenants. Simple.

Key Benefits

Structured, organised repair categories
Every repair, all in one platform
Real time job updates in the activity feed
Clearer three way communication on each job
Tenant dashboard with great visibility
Document sharing with tenants (coming soon)

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Drowning in communications?

One simple channel. Every tenant. Fiixit powers smarter landlords, faster agents, and happier tenants.

Proactive Maintenance & Regulatory Compliance

Under Awaab’s Law and the Renters’ Rights Act, damp, mould, and safety hazards are no longer issues that landlords or property managers can afford to address reactively. Strict new expectations mean that maintenance requests must be identified, triaged, and resolved within tight, legally enforceable timeframes. Fiixit shifts property care away from slow, fragmented communication by giving tenants a direct channel to report issues with clear descriptions and photos the moment they arise.

By enabling early intervention, Fiixit stops minor leaks, ventilation issues, and general maintenance risks from escalating into severe hazards, protecting tenant health, preserving property condition, and ensuring full alignment with modern UK rental standards.

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Timestamped Workflows & Audit-Ready Proof

In today’s regulatory environment, proving that you acted within statutory timeframes is just as critical as carrying out the physical repairs. Fiixit turns everyday maintenance handling into a fully structured, compliance-grade workflow. Every issue logged on the platform generates an immediate timestamp, records all subsequent tenant and contractor messages, and tracks repair jobs step-by-step through to final resolution.

This centralised approach creates a complete, tamper-proof digital audit trail that gives tenants complete visibility, minimises dispute risks, and provides landlords and letting agents with the clear, indisputable evidence needed to satisfy local council enforcement bodies and ombudsmen.

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⭐⭐⭐⭐⭐ Landlord

Fiixit is really easy to use, you don’t need to give any training or instructions to anyone, you can find your way around it very easily. The entire team, both maintenance and office staff, and our tenants have all been really impressed. Investing in your business and managing repairs effectively makes operations smoother and more enjoyable. Fiixit has made life easier for everyone.

Erica Fogg

⭐⭐⭐⭐⭐ Landlord

Fiixit is a game changer! Using Fiixit has massively improved communication between my team, our tenants and the tradespeople that we use!

Yuvraj Bains

⭐⭐⭐⭐⭐ Property Manager

Fiixit is incredibly easy, clean, and simple to use. Our tenants love it and our engineers can manage their daily tasks. It’s streamlined our maintenance process.

Leslie Yonta

⭐⭐⭐⭐⭐ Trade

Fiixit has helped us in how we interact with tenants and landlords for booking and completing jobs. Good for the regular landlord to take control themselves in an easy-to-use manor. The Fiixit dashboard automatically updates landlords on job status, cutting down on the need for phone calls or emails. It’s efficient, well organised, and saves us a lot of time!

Sarah Brennan

⭐⭐⭐⭐⭐ Trade

Each ticket includes all necessary details, making task management seamless. It’s boosted our productivity, and we highly recommend it!

Samuel Martin

⭐⭐⭐⭐⭐ Tenant

Fiixit was a great way of recording and tracking issues. It really helped the communication between the landlord, tenants and trades.

Charlotte West

⭐⭐⭐⭐⭐ Tenant

Using the Fiixit app was a great experience. During my time renting, it enabled us to be able to quickly report and receive responses for maintenance requests. It made communicating with the landlord and sharing information about when jobs were happening in the house very clear and easy. It was a great help assisting us to sort things quickly when they cropped up. And it was a helpful record of what was replaced and when. Highly recommend.

Rachel Mulgrew

⭐⭐⭐⭐⭐ Tenant

I love the clear communication, from having a set time when contractors will be at the house to allowing all the tenants to track progress.

Joe McClellan

FAQ's

For Tenants

How do I report a repair using Fiixit?

You can report a repair by logging into your Fiixit tenant account, selecting the relevant repair category, adding details about the issue, and submitting your request. Your landlord or letting agent will receive it instantly.

Can I track the progress of my repair request?

Yes. Fiixit provides real-time job updates through your tenant dashboard and activity feed, allowing you to monitor the status of your repair from submission to completion.

How does Fiixit improve communication between tenants and landlords?

Fiixit keeps all repair-related communication in one place, enabling clear three-way conversations between tenants, landlords or letting agents, and tradespeople. This reduces missed messages and eliminates the need for phone calls or WhatsApp chats.

What other features are available for tenants on Fiixit?

In addition to reporting repairs and tracking job progress, tenants can view all repair history in one dashboard. Fiixit also plans to introduce secure document sharing with tenants in a future update.