Managing Property Alongside a Full-Time Career

Home2Home Rentals Ltd are small private student landlords in the South of England. 

The Challenge

The owners of these properties both have professional careers so needed to simplify property management. They wanted a straightforward way to document maintenance issues and the actions taken, without creating lots of additional administration.

Communications had become spread across emails, messages and phone calls, making it harder to keep track of what had been discussed and what still needed to be done.

The Solution

Fiixit gave them one place for everything.

Either of the landlords can respond to, or record maintenance issues, communicate with tenants and trades, and keep a complete history of what has happened.

Having everything documented in one place means they can quickly see the status of an issue and have a clear record of the actions taken and instruct the next step required.

Automating compliance tasks means always being prompted to act before expiry dates pass, whilst sharing property and compliance information to the Tenant Hub sets their minds at rest, that it’s done once for all to see!

Standout Feature

For Home2Home Rentals, it’s the simplicity and clear audit trail.

Keeping communications and photos with a particular job means not having to search through different messages or emails to understand what’s happened. Everything is recorded alongside the issue, making it much easier to stay organised.

Anyone in the family can access it at lunch breaks, week-ends and on holiday.  SMS and Push notifications mean they never miss out on an update.

Why Chose Fiixit

I didn’t want a complicated property management system — I wanted something that would make managing my properties easier at all for a price of a cup of coffee each month!   

Fiixit gives me the structure, visibility and documentation I need, while remaining simple enough to use for a small portfolio. Assignment and booking of jobs is done in an instant and everyone is updated with the progress of the job.

“Fiixit gives me confidence that everything is recorded, nothing gets lost and I know exactly what’s happening.”